If you use basic online banking without any advanced services like ACH or Wires, we’re converting you to a new system. It has some new features like choosing your own default start screen and resetting your own password if you’ve forgotten it. You’ll also enjoy building up to 18 months of transaction history!

If you’ve been using the same old system since before Dec 15, 2008, and were not converted in August or September, this information is for you. If you converted earlier this summer but haven’t logged in yet, the information below is still helpful.

The final conversion date will be in the next 3 months. A few weeks prior to your conversion your Company System Administrator will receive a conversion letter including a new company login id and a separate letter containing a temporary password required to login the first time.

The night before your conversion date, we’ll disable your online access at 6:00 pm Friday. You will not have any online access until 8:00 am the next morning.

Learn more:

• View a pdf of the conversion letter with details about what’s changing and how to prepare for the change. This matches the instructions we mail a few weeks before your conversion date.
• Check out the log in guide for instructions on how to log in the first time following your upgrade. This guide is mailed to you along with the upgrade letter.
• Read the Quicken and QuickBooks instructions to make your software recognize your new online banking system. Click on the correct link below for a pdf:

Questions? We’ll be here from 8:00 am to 6:00 pm, Monday through Friday and 9:00 am to 3:00 pm on Saturdays. Call us at 1-866-486-7782 and we’re ready to help.